On the laptop I wish to transfer files from I am unable to connect to Folder Transfer, even though I am connected to internet. Can you help me resolve this?
Please check the following details:
* You must run Folder Transfer program on two computers respectively.
* If two computers are in the same local network, they can connect together automatically by using "Local Network" connection.
If not, you may choose "Remote Netwok" on both computers' Folder Transfer, then join a same network group: "Remote Network -- Join a Group" (You must create a group account firstly, then two computers log in the same group. )In this way, two computers can connect together.
After you set up the connection between two computers, you can transfer data from one to another.
* Please also make sure the two computers names are not the same. If they are same, please change one.